Affiliates not tracking then using mobile browsers

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by

Rytis Mikulenas

Hey,

I’m running facebook ads with different affilliates links.

For example:
this link: https://6s.lt/pasaulio-lietuviai/?a=12

Facebook showing 62 leads with this specific ad and link, but in wordpress statistics showing 0 leads generated.

So I tested by myself with pc using different browsers, everything is working. Ok …

Then I tested with mobile Facebook integrated browser – nothing worked. Affiliate / lead regisitration was assigned to DIRECT .

With mobile apps: google chrome same, microsoft edge same. (leads assigning to DIRECT)

Then I thinked OMG -this problem only on mobile phones….

Then was another OMG, maybe because of Cache plugin? LiteSpeed Cache

Ant Yes it was LiteSpeed Cache plugin fault.

Using Affilliates Pro version and Contact Form 7 integrations

So , can you make instructions how to use LiteSpeed Cache and Affillaites pro together?

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One response to “Affiliates not tracking then using mobile browsers”

  1. George Avatar
    George

    Hi Rytis,

    Welcome to our support forum, hope you enjoy using our affiliate marketing tool.

    The most possible reason regarding LiteSpeed Cache has to do with the URL parameter and the affiliate id. Based on my personal experience with other caching solutions, it is possible that URL parameters/query string variables are cached on mobiles which in turn blocks the cookie from being set on the client’s browser. If such a setting is not obvious then you should also check the plugin documentation and also follow-up here with a comment.

    Kind regards,
    George

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