Affiliates Enterprise compatibility issue with Medicenter theme

—

by

Suresh

We couldn’t able to submit affiliate registration form through standard Affiliate area page nor from gravity form (enabled with affiliates gravity form integration and User registration add on).

Please provide resolution for this.

Thank you

Posted in

Comments

3 responses to “Affiliates Enterprise compatibility issue with Medicenter theme”

  1. George Avatar
    George

    Thanks for the link Suresh.

    I tried the link you posted and indeed gave me a blank screen, but also i tried the affiliates registration form which gave me some errors. The errors have to do though with fields not present in the form ie “ERROR: Please enter a valid CAPTCHA value.” without the form having a CAPTCHA field but also there are errors which are not rendered by the Affiliates plugin’s error handling ie “Sorry, Day Phone is a required field.”

    Can you also provide us me access to your Dashboard?
    Make sure you have a full backup of your site and then if possible send your admin credentials to support at itthinx dot com and please don’t forget to include a link to this topic in your message.

    Kind regards,
    George

  2. George Avatar
    George

    Hi Suresh,

    Can you please post your site’s URL to see the issue in action?
    Your theme is premium, so we will inspect the situation on your site.

    Kind regards,
    George

    1. Suresh Avatar
      Suresh

      http://qadocuments.risecorp.com/representatives/

      Open this URL and when we are trying to register a new affiliate it shows a blank screen.

Share