AFFILIATES CAN’T LOG IN TO RECEIVE BACK END REPORTS?

—

by

Grayce

After the Sign in of an affiliate, in the “Affiliate” section of the website, it indicates that the Registered Affiliates are NOT currently an Affiliate member, even though they are logging into the system using their “email address” and “password” they set up? This is the actual wording on the website shown below after our Affiliate Logs In: “This is the affiliates section of this store. You are not currently an affiliate of this store. If you wish to become one, please apply.”

Our Affiliates are not able to log into the back end of the system to see their personal analysis. Antonio previous responded, but we are still in the same dilemma. We could not download the Woocommerce Integration Pro. The itthinx Updates plugin is already installed? Is there anyone that can help us set up our back end? I would appreciate the assistance so that we can get this program running correctly? Thank You

Posted in

Comments

3 responses to “AFFILIATES CAN’T LOG IN TO RECEIVE BACK END REPORTS?”

  1. George Avatar
    George

    Hi Grayce,

    Please update your Affiliates plugin to the latest version and try again. Current version of Affiliates Pro and Enterprise is 2.17.1. Once you update, you will be able to configure the status of new affiliates registration( Accepted, Pending…).
    Also, instead of Affiliates WooCommerce Integration Light, you can use Affiliates WooCommerce Integration which can be installed through your Dashboard under Affiliates > Settings > Integrations(tab). This integration has more features compared to the Light(free) version.

    Kind Regards,
    George

  2. George Avatar
    George

    Hi Grayce,

    Regarding your affiliates, they seem to be registered but not Accepted yet. You can edit your affiliates through your Dashboard under Affiliates > Manage Affiliates. Afterwards, press Edit, change Status to Accepted and Save.
    If you prefer to accept all affiliates registrations by default, go to Affiliates > Settings > Registrations(tab) and change the default Status to Accepted.

    Once you install Itthinx Updates plugin you can install Affiliates WooCommerce Integration through Affiliates > Settings > Integrations (tab). The Itthinx Updates plugin can be installed from your Dashboard, a message appears with a link to it. If you get an error, you can download it here and install it manually. After installing, don’t forget to insert your service key in Itthinx Updates settings.

    For further assistance, please reply here.

    Kind regards,
    George

    1. Grayce Avatar
      Grayce

      Thank you George. I followed your instructions, and realized that I do not have the option to change the status to Accepted? Here’s what my screen states after I go to the Manage Affiliates Page>Edit Affiliate>:

      1.) Edit an affiliate

      Name
      Affiliate Name
      Email
      affiliatename@sbcglobal.net
      If a valid Username is specified and no email is given, the user’s email address will be used automatically.
      Username
      From
      2016-09-10
      Until
      (null)
      Save Cancel
      Affiliate Attributes

      AddNew Attribute
      Id Value Edit Remove
      Coupons Affiliate Marketing Savings
      PayPal Email customer@sbcglobal.net
      Referral Amount .5
      LogoPowered by Affiliates WooCommerce Integration Light.

      2.) I don’t have the option to accept all affiliates registrations by default either. I went to Affiliates > Settings > Registrations(tab), but it says this:

      Settings

      General | Registration | Pages | Referrals | Integrations | Commissions
      Registration

      Affiliate Registration

      Allow affiliate registration

      Notify the site admin when a new affiliate is registered

      Affiliate Registration Form

      The following fields are provided on the affiliate registration form rendered by the [affiliates_registration] shortcode.
      Enabled Field Name Field Label Required

      first_name

      First Name
      Down

      last_name

      Last Name
      UpDown

      user_login

      Username
      UpDown

      contact_number

      Contact Number
      UpDownRemove

      user_email

      Email
      UpDown

      user_url

      Website
      UpDown

      password

      Password
      UpDown

      street

      Street
      UpDownRemove

      city

      City
      UpDownRemove

      state

      State
      UpDownRemove

      company_name

      Company Name
      UpDownRemove

      tax_id

      Tax ID
      UpRemove
      Add a field

      Save

      LogoPowered by Affiliates WooCommerce Integration Light.

      3.) The Itthinx Updates plugin seems to already be installed. Under the Plugins Tab is says this:

      Itthinx Updates
      Settings | Deactivate | Edit
      Automatic updates for plugins by itthinx.

      Version 1.2.0 | By itthinx | Visit plugin site

      4.) Is the following plugin below the Same as Affiliates WooCommerce Integration?:

      Affiliates WP e-Commerce Integration
      Deactivate | Edit
      Integrates Affiliates, Affiliates Pro and Affiliates Enterprise with WP e-Commerce

      Version 2.1.2 | By itthinx | View details

      Thank You

Share