Affiliate Registration

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by

Tammy

Our affiliate registration is not working. When a customer goes to sign up on this page:

RccCard.com/affiliate-area

and they fill in all of the form lines and hit “Sign Up”, absolutely nothing happens. Their information stays in the form and no email goes out. We are lost as to what to do to fix this as this form was generated by this program. Please advise!

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7 responses to “Affiliate Registration”

  1. Tammy Avatar
    Tammy

    Where are the settings for the affiliate form so that I can make sure that the email to people who sign up is on, etc. Thanks!

    1. antonio Avatar
      antonio

      Hi,
      you can customize your welcome email in Affiliates->Notifications. I have tried your affiliates registration, and the email works fine (please remove ‘itthinx’ account).
      cheers

  2. Tammy Avatar
    Tammy

    Ok i believe this is done correctly. Please advise.

    1. kento Avatar
      kento

      Thanks Tammy, there’s quite a lot of warnings and notices related to several plugins. I’d suggest the usual way to identify what’s causing this – disable all non-essential plugins / plugins that produce the PHP warnings and notices visible in the debug.log and make sure that the form works normally. Then enable those individually until it stops working, that way we can at least identify which plugin is causing it to stop working and then you can either use an alternative if there is one or we can alert the plugin author to what’s happening.

  3. Tammy Avatar
    Tammy

    Sure, can you tell me how to enable the debugging please?

    1. kento Avatar
      kento

      Thanks, yes of course – in your wp-config.php please add these lines:

      define('WP_DEBUG', true);
      define('WP_DEBUG_LOG', true);

      By default, the first line is already there with the value set to false.

  4. kento Avatar
    kento

    Can you please enable debugging for this site so we can have a look if any errors are produced in wp-content/debug.log? There might be a conflict when the form is submitted, and that could shed some light on what’s happening.

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