Affiliate Pro woocommerce commission always giving 0.00 in all currency

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by

robert

We have integrated affiliate-pro plugin for WooCommerce in our website and are making sample purchases using PayPal Sandbox. We have configured both referral URL and coupon methods.

While setting the commission method as ‘Referral Amount’ the commission is captured properly. But when setting commission method as referral rate (set as 0.10) commission is always captured as 0.00 for all currencies.

Please help us solve the issue.

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Comments

9 responses to “Affiliate Pro woocommerce commission always giving 0.00 in all currency”

  1. robert Avatar
    robert

    Hi,

    Please reply to our mail.

    1. antonio Avatar
      antonio

      Thanks,
      Answered by email (probably it’s caused by an old woocommerce version).
      Regards

  2. robert Avatar
    robert

    Thanks for the immediate reply. Our commission system is not working accordingly. Its calculation based on the Cart Subtotal(without discount).Here is actual payment done by us

    Cart Subtotal: C$39.99
    Shipping: C$3.99 via Royal Mail – International Standard (5-7 days)
    Order Discount: -C$8.00
    Order Total: C$35.98

    we are getting commission as 15.99 CAD when the percentage is set as 40%. It should have been 12.79 CAD

    Please reply ASAP

    1. antonio Avatar
      antonio

      Hi,
      yes, it should be $12.79
      You can send us dashboard admin access to support at itthinx dot com and we’ll have a look to your settings (please indicate this topic in the email).
      Thanks,
      Antonio B.

  3. antonio Avatar
    antonio

    Hi Robert,
    you can try to enable ‘Enable product referral rates’ in Affiliates->Woocommerce Integration and set here 0.10 as default value. Then select ‘Affiliates_WC_Method::product_rates’ in Affiliates->Settings:Commissions.
    Regards,
    Antonio B.

    1. robert Avatar
      robert

      Thank You very much now its working for us .I have another query Commission percentage is calculating based on the actual price of the product.But we need to calculate commission percentage of the final price after all discount(after applying coupon. If 100% coupon is applied referral rate should be 0.00).Do we have any way to do so??>please ASAP

      1. antonio Avatar
        antonio

        Hi,
        The commissions are based on net order amounts, excluding taxes, shipping and discounts.
        Regards,
        Antonio B.

        1. robert Avatar
          robert

          Hi,
          we need to calculate commission after product discount (after applying coupons) of the product price. how can we achieve that? also we were confusing with this topic http://www.itthinx.com/topic/how-to-subtract-coupon-discounts-before-calculating-commissions/

          1. antonio Avatar
            antonio

            Hi,
            the commissions are based on net price. Eg:
            Product Price: $100
            Shipping: $20
            Discount: $50
            —- Total to pay: $70
            So commission is based on this $70 (product price – shipping – disounts)
            Regards

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