Affiliate pro generating referral with referral_id =0

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by

Michael Menard

Hi!

I have a problem with the AFfilate Pro, which I bought.
New rferrals are saved in the Tablöe with a ZERO referral_id. What happend.
please help
Michael

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Comments

3 responses to “Affiliate pro generating referral with referral_id =0”

  1. George Avatar
    George

    Thanks for the follow-up, if further assistance is needed please drop a comment here.

    Cheers

  2. Michael Menard Avatar
    Michael Menard

    I renewed and will look in the DEBUG

  3. George Avatar
    George

    Hi Michael,

    Welcome to our support forum for Affiliates Pro plugin.

    In general the referral id is an auto generated value so if all your referrals have an id of 0(zero) then something is obviously going wrong. Possible reasons can be that you are modifying the value in a custom script/snippet or another third-party addon is affecting it. However, if you enable WP debugging and add a new test referral, you should get hints/issues/errors logged in debug.log that are related.

    Furthermore and beyond this support request, as it appears your Affiliates Pro license has expired. You can buy the plugin again and renew your license for another year, which also gives you access to support and updates for the plugin and its addons.

    Kind regards,
    George

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