Affiliate Export throws Critical Error

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by

Norbert Strappler

We have a client who is using your Plugin, it was working good but suddenly stops working. So the affiliate parter is not getting any money.

and also The Affiliate Export is not working i tested it on several wordpress shops on all of them the same error is happening its an code issue but we don’t want to overwrite the plugin

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One response to “Affiliate Export throws Critical Error”

  1. George Avatar
    George

    Hi Norbert,

    Welcome back to our support forum.

    Can you please share some more details on the issues you have? Which plugin(s) are you using and what is the current version installed on your site? Have you updated the plugin(s) involved to their latest versions?
    For the first case please mention what exactly is the issue and also the necessary steps to reproduce it.
    While for the second issue, if you are referring to the Export feature found in Affiliates > Manage Affiliates, please make sure to include the error you get or even better a copy of your debug.log where the issue appears, ie via pastebin

    Kind regards,
    George

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