Affiliate didn’t get paid for a subscription product

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by

hitinnovations

Hi,

I have woocommerce subscription plug in which i have create some subscriptions products. I have enable the option from the woocommerce integration (recurring payments) and then i made i cheap live purchase like 1.15 euro to test the functionality. The data was recorded correctly. At referral tab shows the order and the affiliate but the amount is 0. I have set a rate 40% for that particular affiliate(however i didn’t specify which products).
So what i do wrong?

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One response to “Affiliate didn’t get paid for a subscription product”

  1. George Avatar
    George

    Hi Thomas,

    The referral with 0 amount was the initial or the recurrence referral?
    If the recurrence referral is zero then you should have a look at the initial referral and make sure that this is not rejected.
    If the initial referral is 0, you should add a generic rate and make another test. If still it’s 0, then it’s better for me to have a look at your setup. In this case you should enable WP debugging and send me temp admin access to george@itthinx.com.

    To enable debugging, edit your wp-config.php file and replace the following line:
    define('WP_DEBUG', false );
    with these lines:

    define('WP_DEBUG', true );
    define('WP_DEBUG_LOG', true );
    define('WP_DEBUG_DISPLAY', false );
    after that, any errors will be added to a file named debug.log under your wp-content folder.

    Kind regards,
    George

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