Forum: Groups File Access

  • Issue with files not showing up

    —

    by

    Olga Holownia

    We’ve been testing out Groups and Groups File Access for a while now, with some success. Recently, we updated our website and php settings, and now, while Groups still works, Groups File Access no longer is showing embedded video or allowing users to download our uploaded files. It worked previously. We saw that the Groups…

  • Path too Deep

    —

    by

    Rodd Kennedy

    Hello, Our hosting provider recently updated our package, which broke all the Groups File Access links. Old Path: /home4/{username}/public_html/wp-content/uploads/groups-file-access/{filename} New Path: /home3/{username}/public_html/wp-content/uploads/groups-file-access/{filename} Is there a reason you are going so deep in the file paths? Why not make the part up to public_html relative?

  • Issue with ios download of mp3 files

    —

    by

    Alex Ryan

    Hi. I am running into an issue with the Groups File Access plugin downloading mp3 files to iOS devices and Safari running on the MacOS. The test is pretty straight and easy to recreate with these following steps. * take 20 sizable MP3 files, put them in both Media and Groups File Access * create…

  • Can’t open downloaded Office files

    —

    by

    Gustaf Anderson

    The links are working, we can download our files. When we are trying to open .xlsx, .docx, .pptx files downloaded by the Groups File Access plugin we get the following error: “Excel cannot open the file `filename` because the file format or extension is not valid. Verify that the file has not been corrupted and…

  • Notification for file downloads

    —

    by

    Dwight Holman

    I am testing the Notification for file downloads. This is not exactly what I want, but would allow me to understand how many of our users are downloading files. However when I enter break html tags in the “Notification email message” (body) they are removed when I save the configuration. Is this working for anyone?…

  • Can’t import from one site to another, Invalid file_id

    —

    by

    John

    We exported GFA files (and export text file) from one site and attempted to import them on another site. It’s the same result whether I run it as a test or not. No files are imported. I inspected the file in a text editor and in LibreOffice, tried saving it as a CSV from LibreOffice,…

  • Downloads via Groups File Access do not work.

    —

    by

    Jochen Schumacher

    When trying to load a file via a link, such as https://gefra-lennestadt.com/?gfid=27, nothing happens. The Developer Tools show the error “[HTTP/2 500 Internal Server Error 360ms]”. If I take the user or file from the authorized group, the correct error message “Forbidden – You don’t have permission to access this resource on this server.” appears.…

  • where I can find that file to download?

    —

    by

    Lukasz Pawlina

    Hello, I’ve created a new group, assigned a user there, uploaded file and assigned file to that group. I’ve logged my user and… where I can find that file to download? Please help.

  • Broken Links After 2.0 Installed

    —

    by

    Daisy Brown

    I had Group File Access version 1.6 before today. I purchased the paid version 2.0, downloaded, but could not get it installed through WordPress and not via FTP properly. Before I started I made a backup of the plug-in directory. Then I deleted the plugin from WordPress, added it back like a new plug in.…

  • Groups File Access Max Upload Size

    —

    by

    Bergamin David

    Hello i have an issue while i cant upload files larger then 16mb! I changed on hosting, the upload size and the used a plugin to also change WordPress limits for upload. Groups file access did not see the change! thx for help

  • Updating from 1.7 to 2

    —

    by

    Gill

    I have renewed my licence for Groups File Access and have installed and entered my code in the itthinx Update plugin but my plugin dashboard still says ‘Automatic update is unavailable for this plugin.’ What’s the best way for me to update from 1.7 to 2? Many thanks

  • Downloading large files fails

    —

    by

    Thomas Loibl

    We are using this plugin (ver. 1.6.1) for many years now, without any problems with PHP 7.0 and WordPress 5.7. Now we are moving to a containerized setup with Bitnamis wordpress container (right now with PHP 7.4 and WordPress 5.8.3). Now we have that problem that large files above approx. 128 MB are failing, smaler…

  • Error on file upload: The filename is not acceptable

    —

    by

    Suresh Ramaswamy

    After successfully installing the plugin, when I upload a file with an acceptable name like “a.txt”, I get this error: “The filename is not acceptable” I see this error no matter what the filename is. Names that worked previously don’t work. How do I fix this issue? Thanks!

  • Is this a Bug?

    —

    by

    Optuma Pty Ltd

    On the settings page for this plugin in the “Delete Data” section the first option in the list looks like this. Delete plugin data when the plugin is deleted? The word “deleted” is showing the strong element instead of rendering it. Refer line 324 of /wp-content/plugins/groups-file-access/lib/admin/class-groups-file-access-admin.php

Share