Forum: General Questions

  • Affiliates woocommerce 3.0.0 installation package not available

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    Greg Gempler

    I need the Affiliates WooCommerce integration to associate woocommerce sales with affiliate referrals. When I try to add the integration I get the error: “Installation package not available.” I need a solution NOW as I have no way of knowing what sales are coming from affiliate links.

  • Affiliates Captcha

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    ochoppee

    Is the affiliates recaptcha addon being maintained still? Has not seen an update in 2 years? Affiliates Captcha The reason I am asking is, I am experiencing issues with the site key and secret key on the affiliate page which shows a recaptcha error. Signed Affiliates Pro

  • Update or repurchase?

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    Warren

    I purchased a renewal of Enterprise last year in March. Granted I did not go in to renew because I got no reminders. We are two months past my annual contract. My question is do you expect us to have to buy a new product every year just to keep up with the updates year…

  • WooCommerce Product Search redirecting to home page after search submit

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    Hamish

    Hi, After I click enter on my shop page search (https://tmsedm.co.uk/products/) it redirects me to https://tmsedm.co.uk/ with the search query on the end of the url. Why is this happening? Am I missing a setting? Many thanks

  • Adding existing customers to a sponsor

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    Dare Shokunbi

    Hi, We just installed the affiliate app to our site and we had a customers in the system before now. Having searched through the site, I am unable to add existing customers to an affiliate as we need all customers to be under an affiliate. Kindly advise on how to go about this. Thank you,

  • Affiliates Pro not processing purchased with affiliate link

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    Emerson

    I paid for this product, and I can’t get anywhere to conplain that it doesn’t work :/ I use the affiliates pro, and was just brought to my attention an affiliate that bought some items using her own affiliate link: https://www.tudosaudavel.com/produto/locao-corporal-natural-e-vegana-de-aloe-e-citronela-150ml-live-aloe/?afiliado=552 https://www.tudosaudavel.com/produto/desodorante-de-aloe-e-geranio-natural-e-vegano-sem-aluminio-60ml-live-aloe/?afiliado=552 During the navigation she used two different products links with the afiliate number.…

  • Payment

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    by

    MD Fazle Rabbi

    How can I withdraw my affiliate money?

  • Groups Restrict Categories Update Discount

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    Ranger Design

    Hello, Last time we updated the Groups Restrict Categories plugin, we received a discount code. The license expired last Nov, but we didn’t receive an expiration notice, nor a discount coupon. We’d like to update it now that there’s a new version available and would like to apply an update discount. Is there one available?…

  • Updates plugin and service code needed for second site

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    Matt

    Hello, we already have your ecosystem setup on screenmachine.com. I just purchased the groups import/export and file access plugin a moment ago for smicompact.com. How do I get the updates plugin set up so the new site gets updates? I can’t find a place to download your updater. Please advise. Purchase code: [removed] Order [removed]

  • Affiliates see order totals

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    Jodie

    Hi, I am having affiliates do home parties and place orders through an affiliate link. My current plugin does not have all the functionality that I need. I am looking at purchasing affiliates enterprise. Would they be able to see order totals (without tax and shipping) on their dashboard? Also, could they see campaign totals…

  • Fatal Error Enterprise

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    Jachin

    Hi, I’ve read the other post on this fatal error. The solution is to buy an update. If I understood correctly there should be an couponcode for me to get 50% off? If so, please send me the code. Best regards, Jachin

  • Cancel plug in purchese

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    minidini

    How can I proceed with the cancellation os a plug-in I recently purchased? It did not fulfill our needs unfortunately. Thank you in advance!

  • New Release Not Showing in Downloads

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    James

    Hello – My service key is installed on my website but automatic updates are not working. Additionally in my downloads section, Affiliates Pro 4.0 and Affiliates Woocommerce Integration 3.0 are not showing up as available for download. How can I get the latest files. Thank you.

  • can’t update

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    by

    Thomas

    Why can’t I update Affiliates Pro and Affiliates WooCommerce Integration? Here is my order number #21157.

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