Forum: General Questions

  • Pdf invoice

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    Philipp Spannagel

    Hi, where can I download a PDF invoice for our purchase? Thanks!

  • Not showing original purchase price

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    Mitch

    Hi I purchased Affiliates Pro – Up to 5 Sites Could I get the Same renewal price it’s saying $79.00 at cart. according to the download page, it says “Discounts for existing customers may apply automatically, please make sure that you place an order while you are logged in with your customer account.” When I…

  • all my data based disappeared

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    lucas marfin

    Hello I just purchased the pro version and it appeared to me that all my setting were “reset” – i don’t see any affiliate – my change in the registration setting rest is it normal? any way to get all my data back?

  • Licence Key

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    Chris Whatcott

    Hi George, I hope you are well. I need to go ahead and add the WooCommerce integration however, in order to do this, I need to activate the Itthinx updates plugin. I need my licence key in order to be able to do this but I can’t see where that is stored. I have gone…

  • Plugin folder name changes when update from 3.5.11 to 3.6.11 (Pro version)

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    Gabriel

    When updating the post grid pro plugin from 3.5.11 to 3.6.11, the plugin folder name chamges from the-post-grid-pro TO MTU3NjI2NDAzMzpjZDk0MDAzYTQwOWZmYjlmYWRhYWYx……………………….8vd3d3Lm1pbnl3b3JsZC5jYTow-knxk3p and plugin stops working The update from 3.5.11 to 3.6.11 it is displayed under Plugins panel. If going to Itthinx Updates panel and click Check – under Plugin Update – the update option disappear. There…

  • A very basic question

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    lucas marfin

    Hey, I have a very basic issue. I am using the free version, and I’ve read the documentation, but I need help to understand one simple thing: When a new customer buys on my website, Where and how can I know if he has been sent by an affiliate ( if he clicked on the…

  • Affiliate Pro customer rate

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    Simon Bresch

    Dear community, i have a presales question: in addition to the affiliates I would also like to reward the customer with better prices. If he comes through a partner ID, he should get a discount. Is it possible to specify a rate for the customer’s shopping cart in addition to the affiliate rate? The rate…

  • Plugin

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    SKYTEL COMMUNICATIONS

    Hello we pay the group restrict but dont see to dowload this.

  • Manual payments = commission

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    Jonathan

    What e-commerce solution that integrates with affiliate enterprise supports manual payments to a customer that will record commission. I work for a company that takes mostly payments by check, and I wanted to create a localized affiliate program where I can add the payments manually and it records the commission to the right affiliate(s). Please…

  • Affiliate Links and Totals

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    Corey

    Hi there, I searched for a answer to these questions but could not find anything similar. First- I am wondering is there a way to create affiliate links for people without having them sign in or creating a account? I don’t mind creating a account for them but I want to make it as easy…

  • Affiliate links

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    Bob Power

    I can’t seem to be able to use just an affiliate link. I have to login for the affiliate links to work. I there any way to just have an affiliate use a link without having someone login. Once logged in all the links work, but it would be easier if just the link worked…

  • hola

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    jesus castañeda

    I want to buy the MLM software not the binary, I want to know its cost and see the details of the program+ {Original: quiero comprar el software MLM no el binario, quiero saber su costo y ver los detalles del programa+}

  • Affiliates is setting the wrong cookie

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    strongties

    When setting up and testing new affiliates, sometimes a hit is credited to a different affiliate and a cookie with the wrong ID is set on the browser… This happens if use the URL link parameter directly, e.g. mydomain.com/?partners=b6d767d2f8ed5d21a44b0e5886680cb9 Or if I use a redirect on top e.g. mydomain.com/SABATA redirects to mydomain.com/?partners=32bb90e8976aab5298d5da10fe66f21d If I disable…

  • License renewal

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    Franco

    Hi, how can I renew my license? I didn‘t get an reminder (same as last year), and just go aware that the license is expired when Inwanted to update … There is a discount for renewal, isn‘t it? Kind regards Rudolf

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