Forum: General Questions

  • Affiliate url change

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    Adrian Vale

    I want to confirm (before I make a purchase) if I am able to modify the default (permalink) URL affiliate link. My issue is – on my website – I have a primary site with custom PHP pages and a separate WP blog which is where I have the affiliate page installed and configured. Right…

  • Groups newsletters disappeared from codecanyon

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    Robert Hager

    Hello, we have an active license for Groups Newsletter which we bought via Code Canyon. We wanted to upgrade to the newest version and that’s not possible via Worpress directly so we tried to download it via CodeCanyon. Currently the plugin is not available on CodeCanyon. How do we get the newest version? Best regards

  • [Affiliate Program] How do I add payment method to my Itthinx affiliate account?

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    Xuan Hoang Le

    I have signed up for Itthnix affiliate program, but can’t seem to find out how to add my payment methods to receive my commissions. Did I miss something? Thank you.

  • How long do licenses last

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    by

    Sarah

    Hi I have the affiliate plug in that I purchased on March 30, 2020. I haven’t gotten any email saying it has expired but my service key isn’t working. I can’t find anywhere how long the license is good for. Is it for 1 year? Do I need to renew? Please advise. Thanks,

  • unable to upgrade

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    by

    orenedree

    Im getting this order when try to upgrade: You currently do not have access to updates. Please advice, Thanks, Oren

  • How to set commission sales based on sales?

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    by

    Aditya Hemrajani

    I was trying to create rankings for the commission slabs based on the sales for the affiliate registered but couldn’t find the feature. wanted to know if this is available for the free affiliate plugin. Also if not then what is the default affiliate percentage/amount that is preset?

  • Paying and keeping records of afflirates paid

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    shina adegoke

    Hello , Thanks for a great plugin . I have a problem . I cant seem to figure out where how to manage payments to my affiliates, I pay them manually and i need to know who i paid and when and what . but i cant seen to find a way to do that…

  • Affiliates Set comissions

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    by

    jzntech

    Hello Itthinx. Where and how do we set the affiliate’s commissions in the free version of Affiliates ? .. Brgds P

  • Registration captcha

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    by

    Daniel Klon

    Hello, I would like to make affiliates program on my website. I installed afiliates plugins and capchta. We have probelm, we see captcha only with login session but in registration not. We can not register new users because of captcha not solved problem. How we can add that captcha to registration form or how to…

  • Referrals not recoding

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    by

    Jo

    I’ve been using this fine for a few years but recently it has stopped recording all affiliate referrals. I am running the latest version. Is there anything we can do to debug and fix the issue?

  • Your system is not displaying characters correctly on the issued invoices

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    Antun Tomasevic

    Hi, I just purchased Groups Restrict Categories and my address has croatian letters your system is not displaying correctly on the invoice. It displays ? instead of ć. Can you please change this?

  • Affiliates Pro not tracking traffic correctly

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    Kamran Honardoost

    Hi there, I have Affiliates Pro on my website, and I have a few affiliates that have been using their custom URLs. One of my affiliates is saying that she has tracked more than 200 people have used her link to visit the site, but my site’s dashboard only indicates 30 visitors with her link.…

  • New customers creating account with affiliate link

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    tami

    If a new customer creates an account during the checkout process, will the affiliate link still work? I have an affiliate who is saying her link isn’t working correctly, she had someone purchase using her link and it didn’t give her a commission. She said the customer had to create an account during checkout so…

  • Updates

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    by

    Nicholas Clainos

    Good day, when updates and support has expired, How much does it cost to renew?

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