Forum: General Questions

Guidelines & Rules

Mar 25, 2013

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by

Kento

Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or…
Affiliate Export throws Critical Error

Nov 15, 2024

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Norbert Strappler

We have a client who is using your Plugin, it was working good but suddenly stops working. So the affiliate parter is not getting any money. and also The Affiliate Export is not working i tested it on several wordpress shops on all of them the same error is happening its an code issue but…
iithix plugin not recognizing my service key.

Sep 27, 2024

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by

Edward

I have been notified that my Affiliates Pro plugin, which I purchased in Jan 2023, is in need of an update. However, when I click to update it, I am told I need a service key. However I have a service key, and the ithinx plugin is installed. My downloads section is empty. Help
Affiliate Export

Aug 22, 2024

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Norbert Strappler

Hello, when we try to export our affiliate partners to a new page and than import them, the format of the file is not correct, so i needed to manually fix the formating myself. Can you guys please check this and fix it ? i go trough the doc first and check if i didn’t…
Affiliates payment

Apr 9, 2024

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Aleksandar Petrov

Hello, How and where can I mark in the Affiliates Enterprise Platform that a commission amount to a certain partner has already been paid? Because the partner sees the accumulated amount and meanwhile we pay periodically, how much is paid becomes confusing. Regards
Affiliates free

Mar 8, 2024

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Andrea Hekli

Hello! Affiliates free flugin with woocommerce integration light is able to track referrals or just the Affiliates pro version can track referrals? Thank you!
Upgrade license possible?

Jan 31, 2024

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Janine Wolff

Can I upgrade from single site use to 5 site use once license was bought? Order Number: Order Date: Payment Method: 31875 October 20, 2022 Credit Card (Stripe)
Simple licensing query for staging and live sites

Jan 19, 2024

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Walter Cain

I intend to use/update two purchased extra extensions: (Specifically: ‘Groups Restrict Categories’ and ‘Groups File Access’). My query is a common requirement, which is to use a license key whilst developing a site on a staging server, and then transfer the license key over to the live domain at ‘go live’. Will this work? I…
Auto Accepted Fake Account

Dec 9, 2023

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Kenneth Steele

I had a new applicant yesterday and when I entered the software to Accept or Deny I found 2 accounts that were Auto Accepted without my consent and missing required information. I SS’s but deleted the accounts right away. The SS are linked here: https://www.dropbox.com/t/hCuBJaBERJv5e24m
Groups – paypal – open source – github repo

Dec 1, 2023

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by

SOFT DESIGNS

Hi Friends – We are long-time user of your old “Groups PayPal” plugin addon – Great Product! We understand you no longer sell or support this addon, so we have emailed your team over the last couple of years in hopes ITthinx will Open Source this plugin addon. —– Kent said before -> “Thanks for…
How to set fix refered commission for affiliates

Dec 1, 2023

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Jayesh Badani

how to set up a fixed commission rate for the referred affiliate please let me know where to find and send steps or video
Groups Newsletter and Mail Queue

Nov 22, 2023

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Francis McKenna

Hello, Are the Groups Newsletter and Mail Queue plugins comp[atible with WPSMTP plugin and are they compatible on a multisite. Thanks
Fatal error: declaration of affiliates_link_renderer_wordpress::render_affiliate_link($ixap25 = array, $ixap33 = null) must be compatible with affiliates_link_renderer::render_affiliate_link($ixap25 = array, $ixap33 = null, $implementation = array) in /home/breakthr/sneakydeez.com/wp-content/plugins/–affiliates-enterprise/lib/ext/wordpress/class-affiliates-link-renderer-wordpress.php on line 2

Aug 7, 2023

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by

John

I recently had the Affiliates Enterprise go haywire, completely out of the normal. I have had to deactivate it and I cannot reactivate without getting this error Fatal error: Declaration of Affiliates_Link_Renderer_WordPress::render_affiliate_link($IXAP25 = Array, $IXAP33 = NULL) must be compatible with Affiliates_Link_Renderer::render_affiliate_link($IXAP25 = Array, $IXAP33 = NULL, $implementation = Array) in /home/breakthr/sneakydeez.com/wp-content/plugins/–affiliates-enterprise/lib/ext/wordpress/class-affiliates-link-renderer-wordpress.php on line 2…
Cookie issue with flyingpress cache plugin

Jun 9, 2023

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Michael

I’ve read most of the documentation about plugins and issue, etc. My issue is that with FlyingPress enabled, the “affiliates enterprise” plugin doesn’t seem to set cookies. The owner of FlyingPress said this: “The “ref” in our default ignore parameters. Most such affiliate programs have to option to set cookies via AJAX. Can you check…