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Forum: Affiliates Pro
Unable to see any of the referrals that affiliates have made
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Hello, I would appreciate it if someone could assist with the issue that we are facing. Affiliates are not being credited for their referral. The issue is when an affiliate’s referral results in a sale, this is no longer showing anywhere. There seems to be no record at all of the commission earned (even in…
Referrals getting attributed to ‘Direct’
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We are using the Affiliates Pro on our portal https://shop.udyojak.org. Recently we have migrated the portal on a new server. After migration, referrals are being attributed to ‘Direct’. The date of migration is 5.1.2020. Refer these screenshots for more details: 1. https://drive.google.com/open?id=1RTz-Ab_JImDnpxiF5Pw9IKLWASxhFuk9 2. https://drive.google.com/open?id=1SA_rIsy-ZbBeDOb8ka4KtLEC66SwaMm2 What can be the reason that is causing this?
Register form doesn’t work “Registration Error!”
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Hello, I have a problem with the registration form. When I try to open test affiliate account Registration Error! appear. I tried everything to fix it but nothing works…
Cont: Amount empty after referral
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I reached out via email because the comments I left (two) were never approved and apparently are not even pending with you atm even though I got a duplication notification when I DID try to post it again so please see thes as a comment to that topic (comments have now been turned off there…
Coupon Connected to Affiliate at Sale & Discount Applied Correctly According to Applied Affiliate connected Coupon
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Hi there, We have purchased the Affiliate Pro plugin and have installed the same and also created some affiliate users. We have also created coupon through WooCommerce and then assigned that coupon to each unique affiliate user. Further, we have placed the order form front-end and have used the coupon on the cart page and…
Possible for rate update to apply retroactively?
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Can I change an affiliate’s rate and have it apply retroactively? Or is there a way to change a rate for past orders? Hopefully in a bulk manner?
I have purchage te affliate pro but unabele to change the afflite url
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I would like to mention that i have used the affliate pro version but there is no any option to change the affliate url by default url is :https://primoculture.com/?agent=7 but I want the URl should be https://primoculture.com/family/AffliateUsername
Difficulties setting Affiliate pro up..help!
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I have set up everything as the document stated, but the coupons code is still not working. With that not working I can’t tell if the Total is working for payment as well. Can anyone help me please?
Existing Accounts
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Hi, I am trying to setup the affiliate registration and I have a few questions. 1. How do I automatically email existing users that have just become an affiliate? I have tested and no email arrives unless they are not currently registered. 2. Can I email them their coupon code(s) on registration? 3. Where else…
Do not show registration information in the form
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Hi, I installed it according to your instructions http://docs.itthinx.com/document/affiliates-pro/setup/settings/integrations/ninja-forms/form-referrals-and-leads/. But it produces an unexpected result. Failed to record subscriber information. http://momopos.com/wp-content/uploads/2019/12/74ec06d704fffda1a4ee.jpg Please help me Thank you
Amount empty after Referral
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Hello itthinx -Team! We’ve been using Affiliate Pro as our affiliate platform however whenever someone refers us even though the rates are all properly set up, the amount just stays empty. So it basically displays a referral but no earnings, and the csv for Paypal also has no fees in it. You can see how…
Tracking Payouts
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In AP, how do I “clear” affiliate payouts, that is, see the difference between what they have earned and what I have paid out? How do I track that I have paid out anything?
Duplicate referral recorded for an order
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I noticed sometimes referral was recorded multiple times for a single order as per image below. How to fix this?
Purchase by affilate
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I have to apply a 10% discount if the buyer is an affilate AND if the $cart_subtotal < 100 I was thinking about writing a function, but how can I check if the user in an affilate? Do you have an alternative solution in mind? Thank you
