Forum: Affiliates Pro

  • Refund an order and adjust the commission

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    Rui Cardoso

    I did a test purchase and it generated the commission for the affiliate. Right. I then made a (manual) partial refund of the order €25 and refunded €10 but the affiliate commission was not adjusted! Is this right? When I refunded the order in full, then the total commission was eliminated. Question: The plugin does…

  • Affiliates link not working

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    Sarfraz Sama

    We have an issue with referral links: Our Affiliates can’t get a referral commission when an order is placed using their link. Can you please check what’s the issue ASAP? Also, We want Affiliate Coupons for our affiliates So, Once the customer uses the coupon code the affiliate gets the commission without using a referral…

  • Tracking affiliates on coupon usage

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    Mikelis Eglitis

    We have just purchased ITThinx Affiliates Pro, installed it, and installed the WooCommerce Light integration. It seems to work well with the URL tracking, but we cannot get coupon code tracking to work, meaning that our affiliates may potentially lose a lot of their customers. Is there any way to make affiliate tracking work on…

  • Cross-Site Cookie?

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    Karin Abriel

    How can i set the affiliate cookie for the affiliate, if i use a frame-forward like this? Actually its not working! I want to use a “nice” URL for the website and have this code on the “nice”-URL

  • Show unpaid referrals only

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    Erica Thumma

    Hi Guys! Is there code I can add to the shortcode to only show the unpaid referrals? It would shorten the list and only show what they’re currently eligible for when we do their payout. Second issue… I get duplicate referrals. The system will count the same order more than once and until I catch…

  • Problem with affiliates woocommerce integration

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    Dawid Szmigiel

    Hi, I have Affiliates Pro installed and entered the service key, but when I try to integrate “Affiliates WooCommerce Integration” it gives me the error: “Installing plugin: Affiliates WooCommerce 3.5.0 – Installation package not available.”. What do you suggest me to do?

  • Payment via PayPal Referrals Commission issue

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    Suvin Narula

    Hi, Account name Synergy Hope Website URL : https://hope.synergyhomeopathic.com/ we shared our affiliate URL with the USA user they purchased from the URL but due to use of the PAYPAL payment gateway use commission not added to affiliate account. same process we implemented for the IND it shows proper commission. we using PayUMoney payment gateway…

  • Affiliate Login not working

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    MEC

    Hi team, We renewed our Affiliate Pro license today. Unfortunately, the login page (https://miriamsearthencookware.com/affiliates/) is not working since. Clicking the login button after entering the credentials takes us back to the login page instead of Affiliate Dashboard. (login credentials edited) Can you please help us with what could be the cause and provide us a…

  • Formidable form affiliate registration issue

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    Parthasarathy Madhusudan Sidhanti

    Hi, I am using affiliate pro, and formidable form Version 5.0.05 to register affiliates. When the checkbox for “Register an Affiliate Account ” is CHECKED under forms and actions, the following issues are occurring for logged in users a. The form does not show for logged in users. b. even the preview of the form…

  • Can’t Install intergrations

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    Sarfraz Sama

    Hello, We have purchased Affiliate Pro, also added the itthinx Updates plugin and service key. But when I try to install the Integration it shows an error. please check the screenshot – https://prnt.sc/1tcb4y2 Why I am getting this error? Can you please help me fix it ASAP? Thanks

  • Wishlist Items

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    Erica Thumma

    Hi George/Kento, I’ve been using your affiliate plugin on client websites for a couple years now for fundraising. You’ve been great answer all of my questions and helping me troubleshoot! Thanks for that! I thought I’d reach out to see if there’s a way with either Affiliate Pro or Enterprise to do the following. We’re…

  • Export Totals with the fields of affiliate registration form

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    Parthasarathy Madhusudan Sidhanti

    Hi Team, In my affiliate registration form, I have added the extra fields ie bank account details of the wannabe affiliate, so that I can make payment using local payment processors in India, because almost no one uses paypal here in India. https://imgur.com/a/1eZ8eFs (my registration form) Please give me the solution/code to have the fields…

  • Can’t access admin area | Affiliates Pro

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    Lauren Wernli

    Hi There, I am having trouble accessing any settings at all for Affiliates Pro. When I hover in the dashboard only ‘banners’ appears and even when click that I am served ‘Sorry, you are not allowed to access this page.’. I am logged in with an admin account and previously could access so I do…

  • How to send the Contact Form 7 form both to the site admin and affiliate

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    Murat Buyuran

    When the user fills out a contact form, we need the affiliate to receive the same form as well. Is it possible to send the email both to the site admin and affiliate? — Thank you for your reply. I’ve purchased the Affiliates Pro and installed it, but the heading Notifications don’t have the option…