Forum: Affiliates Pro

  • Guidelines & Rules

    Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or…

  • Manually add an affiliate

    We added some custom fields to the sign up page. However when we try to add an affiliate manually the fields are not there. And when I try to edit the affiliate the system won’t let me change the custom fields. How can we get this working?

  • Orders not coming in as Direct

    Hi Guys! We use your plugin for fundraising. Fundraising Leaders = Affiliate and when they submit their final order from the fundraiser at the discounted price, the order shows up in WooCommerce correctly as a referral to “Direct”. On occasion, we have to use the “Log in as User” plugin to push an order through…

  • Translation

    Hi, just bought Affiliates Pro and wanted to translate the plugin. We use Loco Translate but it’s only giving me 5 strings to translate. Do you have a PO available? Or any other help? Thanks Regards

  • Extra data for counter

    Hi I am building a simple plugin/code to extract some data from my website so that I can show t via a shortcode as a counter. Here is something similar, you will see a counter – https://www.suttons.co.uk/affiliates So I would like to find total number of affiliates Total number of transactions with affiliate fee created…

  • Affiliates and other websites

    Hello, Please i want to know if the affiliates can get commission selling on another website that the plugin is not set up on. E.g Website A has the setup but i want the affiliates to sell product website B.

  • Finding a deleted referral

    Hi – my client thinks that she deleted a referral that she shouldn’t have. So far, I can’t find the order that isn’t associated with an affiliate (I have a column in Woocommerce orders that shows the affiliate name on the row of each order). I logged into my hosting environment to see if I…

  • How to translate Affiliates Pro into Russian?

    Hello! How to translate Affiliates Pro into Russian? Please tell me.

  • Prevent duplicate referrals in Affiliates Pro

    If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…

  • Not recognised by other plugins

    Hi I have 5 licences for Affiliate Pro But messages say I do not have it installed. I have added. license and the pro plugin is showing as activated. Message Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise. Service key: – July 24 Added it to…

  • Add new banner fatal error

    My Affiliates Pro plugin does not allow me to add new banner, anytime I click on add new banner I get this ”Fatal Error” https://drive.google.com/file/d/1R5sD0Usl3owIp-ivSBXlqSp9Dk1n9b1h/view?usp=drive_link Can somebody help me out here please.?

  • Refferal not recording

    Hi George, We’ve been in contact earlier. Sorry for the late response. I don’t have a development site but maybe you could carefully check in our live website? Please let me know how i can share the credentials with you. Kind regards, Roy van Hees

  • aff priority

    The user visits the link with aff=1 and then orders after visiting the link with aff=2, the profit sharing becomes aff=2. We still like to give to whoever brings in the first user aff=1, how do i set it up?

  • single product referral rate setting

    The all products referral rate is 30%, now i want to set 1 product rate to 1.5$ per order. In your documentation the pro version can be set,but when i bought it,I realised that it can’t be set in the rate page, what’s going on?

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