Forum: Affiliates Pro

  • Guidelines & Rules

    Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or…

  • Finding a deleted referral

    Hi – my client thinks that she deleted a referral that she shouldn’t have. So far, I can’t find the order that isn’t associated with an affiliate (I have a column in Woocommerce orders that shows the affiliate name on the row of each order). I logged into my hosting environment to see if I…

  • How to translate Affiliates Pro into Russian?

    Hello! How to translate Affiliates Pro into Russian? Please tell me.

  • Prevent duplicate referrals in Affiliates Pro

    If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…

  • Not recognised by other plugins

    Hi I have 5 licences for Affiliate Pro But messages say I do not have it installed. I have added. license and the pro plugin is showing as activated. Message Affiliates WooCommerce Integration plugin requires an appropriate Affiliates plugin to be activated: Affiliates Pro or Affiliates Enterprise. Service key: – July 24 Added it to…

  • Add new banner fatal error

    My Affiliates Pro plugin does not allow me to add new banner, anytime I click on add new banner I get this ”Fatal Error” https://drive.google.com/file/d/1R5sD0Usl3owIp-ivSBXlqSp9Dk1n9b1h/view?usp=drive_link Can somebody help me out here please.?

  • Refferal not recording

    Hi George, We’ve been in contact earlier. Sorry for the late response. I don’t have a development site but maybe you could carefully check in our live website? Please let me know how i can share the credentials with you. Kind regards, Roy van Hees

  • aff priority

    The user visits the link with aff=1 and then orders after visiting the link with aff=2, the profit sharing becomes aff=2. We still like to give to whoever brings in the first user aff=1, how do i set it up?

  • single product referral rate setting

    The all products referral rate is 30%, now i want to set 1 product rate to 1.5$ per order. In your documentation the pro version can be set,but when i bought it,I realised that it can’t be set in the rate page, what’s going on?

  • Refferal not recording

    Hi, I’m busy configuring the plug-in, while it does record the visits and hits it unfortunately doesn’t record the refferals. I’ve checked if the wp_affiliate cookie is carried over through the order proces but unfortunately no luck. Could you check this please? Thank you.

  • Different Product Prices by Affiliate

    Hi! Still loving your products… I was wondering if it’s possible to set different prices based on the affiliate. I know I can set different commission rates per affiliate, but can I set a different product price per affiliate? For example, we use Affiliates Pro for a fundraising website. All products are currently $9 each…

  • Affiliates woocommerce integration deletes on update

    The ‘Affiliates WooCommerce Integration’ plugin shows an available update for 4.20 on our site and gets deleted when it’s installed. I think it’s getting mixed up with the regular Affiliates Pro plugin.

  • How to get quantity of the order from referral object?

    Hi, I have implemented a custom affiliate area. I don’t give commission in USD. Instead, I give commission in the form of free insoles. The referral item in the dashboard/referrals-entry.php does not provide information about the order. How to get product quantity in the order so that I can calculate the insoles credited to the…

  • Gravity forms submission cannot be attributed to affiliate

    Hi, I am using afiiliate pro and gravity form elite. I have created a gravity form. I have included affiliate name and affiliate email in the form submission. Anyone who register a warranty and is referred by an affiliate gets free pair of insole and also the affiliated is given free pair of insoles. The…

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