Forum: Affiliates Pro

  • Guidelines & Rules

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    by

    Kento

    Before you request support: Please read the documentation Search – many questions have already been answered, searching the site can give you immediate results. If you have not found an answer to your question, please post it in the appropriate section. Submitting a topic Be concise and precise: post one topic per single issue or…

  • Can’t create personal page for partners

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    by

    Sergey Borisov

    Dear itthinx Support Team, We recently purchased your Affiliates Pro plugin and are currently experiencing difficulties with the configuration process. Specifically, we are encountering the following issues: We are unable to properly set up personal dashboards for our affiliate partners. There seems to be a problem with price calculation, which affects the accuracy of affiliate…

  • Changing custom url for all affiliates

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    by

    Oren Givoni

    Hi there, I need to change the custom url for all affiliates. Currently it’s the homepage but I need an inner page. How do I do it?

  • Request Entity Too Large

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    by

    Josh Boram

    The plugin won’t install and says 404 “Request Entity Too Large” thankfully didn;t crash the whole site… Now I am back to the basic free plugin. Anyone to help me?  

  • Direct refferal set up

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    by

    Sergey Borisov

    We would love to know does there any chances to get direct support of how we can setup our referal program. Right now, we have an issue with tracking the purchase amount, and additionally, we are unable to create separate personal accounts for different partners.

  • Couple mistakes

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    by

    Sergey Borisov

    why this mistakes aoeears> WordPress version 6.7.2 Active theme: Storefron Child (version 1.0.12) Current plugin: Affiliates Events Manager (version 3.2.0) PHP version 8.2.27 Error Details ============= An error of type E_ERROR was caused in line 67 of the file /home/u564578406/domains/cardezee.com/public_html/wp-content/plugins/affiliates-events-manager/lib/class-affiliates-em-booking.php. Error message: Uncaught Error: Call to a member function can_manage() on null in /home/u564578406/domains/cardezee.com/public_html/wp-content/plugins/affiliates-events-manager/lib/class-affiliates-em-booking.php:67 Stack…

  • Manually add an affiliate

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    by

    Kathleen den Dekker

    We added some custom fields to the sign up page. However when we try to add an affiliate manually the fields are not there. And when I try to edit the affiliate the system won’t let me change the custom fields. How can we get this working?

  • Orders not coming in as Direct

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    by

    Erica Thumma

    Hi Guys! We use your plugin for fundraising. Fundraising Leaders = Affiliate and when they submit their final order from the fundraiser at the discounted price, the order shows up in WooCommerce correctly as a referral to “Direct”. On occasion, we have to use the “Log in as User” plugin to push an order through…

  • Translation

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    by

    Kathleen den Dekker

    Hi, just bought Affiliates Pro and wanted to translate the plugin. We use Loco Translate but it’s only giving me 5 strings to translate. Do you have a PO available? Or any other help? Thanks Regards

  • Extra data for counter

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    by

    Richard Jemmett

    Hi I am building a simple plugin/code to extract some data from my website so that I can show t via a shortcode as a counter. Here is something similar, you will see a counter – https://www.suttons.co.uk/affiliates So I would like to find total number of affiliates Total number of transactions with affiliate fee created…

  • Affiliates and other websites

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    by

    OLADUNNI OLAYANJU

    Hello, Please i want to know if the affiliates can get commission selling on another website that the plugin is not set up on. E.g Website A has the setup but i want the affiliates to sell product website B.

  • Finding a deleted referral

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    by

    Erica Thumma

    Hi – my client thinks that she deleted a referral that she shouldn’t have. So far, I can’t find the order that isn’t associated with an affiliate (I have a column in Woocommerce orders that shows the affiliate name on the row of each order). I logged into my hosting environment to see if I…

  • How to translate Affiliates Pro into Russian?

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    by

    Roman Mikhailov

    Hello! How to translate Affiliates Pro into Russian? Please tell me.

  • Prevent duplicate referrals in Affiliates Pro

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    by

    Marzena Grzejda

    If I untick the option to allow duplicates, would that prevent situations where a duplicate is created when: 1. a customer goes through the cart and checkout onto payment, 2. chooses a method of payment 3. on the payment page/popup they are informed of lets say low funds 4. they go back to the checkout…

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