Forum: Affiliates Enterprise

  • never got email

    —

    by

    Brad

    Hi, I bought your Aff Ent plugin but never got the email with the instructions. Could it be resent?

  • Backup

    —

    by

    Brad

    I searched the documentation and the support forums but can not find out how to back up the current affiliates we have. I am not allowed to update to the Ent from the free plugin till I back everything up. help thanks

  • Retrieve all affiliates related to an affiliate

    —

    by

    Bastien

    Hi guys, We’re having some issues with affiliates_get_user_affiliate. Apparently it only returns the first level of affiliates related to an user, not all affiliates. Apparently it only returns the active Affiliate ID of an user (not the Affiliate IDs from tiers, which is what I understood from the API documentation here : http://api.itthinx.com/affiliates/source-function-affiliates_get_user_affiliate.html#1611-1631) We need…

  • Wrongly Getting Commission for Affiliate’s Own Purchase

    —

    by

    Thomas

    I am using Affiliates Enterprise and Woocommerce. When my affiliates log into their member’s area and make a purchase, they are credited for a commission on their own purchase. I do not want this happening. How do I fix this problem?

  • Updating affiliate information glitch

    —

    by

    Bastien

    Hi guys, Trying to streamline a bit user accounts and affiliate accounts. When you update the affiliate e-mail. The page refreshes and says “Saved”, however the e-mail field still displays the old value. You have to refresh the page another time to display the right data. This is a bit confusing. It only happens with…

  • php7?

    —

    by

    samoila

    You are running PHP with BCMath Arbitrary Precision Mathematics disabled. Your Affiliates plugin will use substitute functions, but you should seriously consider getting BCMath enabled to avoid loss of precision.

  • Can’t Download Plugins for Enterprise

    —

    by

    Dr Florenc

    When I click the link to download the plugins below while also logged into the itthinx website, it says I must purchase Pro. I’ve already purchased Enterprise so they should be included. Would you send a download link for the plugins below. Affiliates AddToAny Affiliates AddToAny Affiliates WooCommerce Integration Affiliates WooCommerce Affiliates Coupons Affiliates Coupons…

  • A couple of configuration questions

    —

    by

    Jim

    I purchased and installed the Affiliate Enterprise today and turned on the WooCommerce integration and all worked well. I have a couple of configuration issues that I wanted to ask about on how to set this up for my business. 1. My affiliates have different commissions based on their company history, sales, etc. So, to…

  • Still getting an error with the graph shortcode

    —

    by

    Bastien

    Hi guys, Updated Affiliate Enterprise to the latest version today. Once again our graph disappeared and the same conflict we had fixed previously came back with our posts shortcode Screenshots : http://www.awesomescreenshot.com/image/1075650/6dba9378436f5b03d63b461779e4500d http://www.awesomescreenshot.com/image/1075652/5a24229dac461bdd0ddd02470edc1239 Waiting for your feedback. Kind regards, B PS : Where can we see all the support topic we created in the past?

  • Affiliates are getting credit for their own purchases

    —

    by

    Mel

    I have Allow auto-referrals unchecjed yet today I had one affiliate who received credit for his own purchase. Please help with this.

  • Commissions /Referral rate

    —

    by

    Cevad

    Hi, I am using Affiliates enterprise for my website, we tested on our website and I purchased $100 with my affiliate account, and I set referral rate value to 0.15 but I only got $1.5. Isn’t 0.15 means 15% which I was supposed to get $15. Could you please help, what I am missing? Is…

  • Tutorials “Examples on how to use Affiliates” for Affiliate members

    —

    by

    Matthew

    I am using Affiliates Enterprise and would like to improve my new and existing members performance and use with Tips and Techniques on how to use Affiliates. Topics might be “How to use Affiliates on websites” (banners, pixels, etc) “How to use Affiliates on social media” (links, campaigns, etc) “How to use Affiliates with email…

  • Commissions and Tiers

    —

    by

    Chris

    When using Multilevel Tiers (3 levels), do you need to make sure Commissions via (Settings>Commissions) is set to None? I have it set this way with Commissions set to a Referral Rate of 0.10% AND the Tiers enabled with 3 levels: Level 1 – 0.10 Level 2 – 0.07 Level 3 – 0.03 I don’t…

  • General Question

    —

    by

    Paul

    Hello, This may seem like a really obvious answer but how do I get my affliates paid? Is there something that is automated where I can have the affiliates send a customer their link, the customer orders the product, and the affiliate gets the 10% commission from the product sent to their paypal? Is this…

Share