Forum: Affiliates Enterprise

  • Affiliates Pending

    Hello,I was going through the shortcodes page and I was wondering if there was any shortcode for [Affiliate_is_Pending]. Similar to how [Affiliates_is_Affiliate] and [Affiliate_is_not_Affiliate] allow for different things to show up if you are an affiliate or not, I was hoping we could make different shortcodes show up based on whether your account is pending…

  • Enterprise

    1) default role for affiliate account is wordpress subscriber role. we wanted them to use customer roles because everyone logs in with the woocommerce my-account page. when they register as a customer, then access the affiliate-area page to sign up they submit the fields including additional fields to be marked as pending. under manage affiliates…

  • Affiliate Enterprise

    Hi Support, We purchased Affiliate Enterprise plugin for 25 sites on August ,2015. Is this plugin a one time purchase or we have to renew yearly? Thanks & Regards, RISE

  • Duplicate Commissions on Failed Orders

    When a customer enters their wrong credit card information and authorize.net fails, the commission is still being generated. Then the user corrects their CC information and the payment goes through and the commission is generated again. This is causing us lots of duplicated commissions. Please help correct this bug.

  • Add addresses to Totals Export csv file

    We pay affiliates by check each month, so I have to manually look up each affiliate address and add it to the CSV export file to then create a mailmerge document of the checks. Can you please include the affiliates’ billing addresses in the export file?

  • Tiers Setup with WooCommerce

    Hello, I have a question, I read in the documentation about configuring by tiers, by affiliation in the products and by the menu Commissions with Referral Amount. The problem is that I can not connect one thing to the other. In the menu of commissions says that for advanced commissioning I need to create a…

  • tier commission based on splitting OR commission

    Hi, I assume Original Referrer (OR) is always the top affiliate who invites Level referrers. Based on my understanding of OR, I have to get a commission setting where % received from order to Original referrer needs to be split between OR and levels under them, whomever brought in the sale. We are planning to…

  • My product is not available to download after purchase

    i made a purchase for this product and i didnt receive it to download? Order #20201 where is it?

  • Plugin Installation Issue

    Cannot install addons of enterprise plugin(payperclick or paypal)can you send me downlaod file here.

  • Plugin Installation Issue

    I am having some problem in installation of PayPal plugin and Pay Per Click plugin. Can you please send me the same?

  • Referrer User Shortcode Question

    Hi, We’ve been using the referrer_user shortcode in the footer of our store so customers could see the email of the person referring them. Recently it stopped working. Here’s the shortcode we were using: [ Looking over the docs, I see that the proper shortcode to use is: But when I test this using an…

  • COMMISSIONS

    Hi Guys, I’m using PM Pro for my frontend membership signup portal. I created a free access product and I have a $20 product,but AE captures them as $1000 payment, The free should not be calculated at all, but the $20 pruduct should not be captured as a $1000 payment. Please advise. Thanks Crawford

  • Using Bitcoin payments and affiliate commissions

    If I use a Bitcoin payment gateway plugin into Woocommerce like this one – http://www.bitpay.com which allows customers to pay in Bitcoin, will the Affiliates Enterprise system still track the commission payable to the referring affiliate? And if so, in what currency will it show the affiliates commission? In our sites default currency USD, or…

  • AFFILIATES CAN’T LOG IN TO RECEIVE BACK END REPORTS?

    After the Sign in of an affiliate, in the “Affiliate” section of the website, it indicates that the Registered Affiliates are NOT currently an Affiliate member, even though they are logging into the system using their “email address” and “password” they set up? This is the actual wording on the website shown below after our…

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