Recaptcha not allowing registration on our site

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by

Dave

Hello,

I’m trying to set up registration on our site, but recaptcha is preventing it from happening. I am using your official recaptcha add on. Page in question is https://southeastasiabackpacker.com/affiliate-area/

Thanks in advance for your help

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One response to “Recaptcha not allowing registration on our site”

  1. Denitsa Avatar
    Denitsa

    Hello,
    I visited your site and saw that the error with the reCAPTCHA says “ERROR for site owner: Invalid key type”. This sounds like it has to do with the version of the reCAPTCHA – in your Google account check that you’re using reCAPTCHA v2, not v3 and then copy the keys again.
    It could also be that the domain of your site is not matching any of the listed hosts, check again (in your Google account). The domain name should be listed as “yoursite.com” instead of “http://yoursite.com”.

    Keep in mind that:

    A registration for example.com also registers subdomain.example.com. Changes to this field may take up to 30 minutes to take effect. A valid domain requires a host and must not include any path, port, query or fragment.

    as stated in the official docs page by Google (https://developers.google.com/recaptcha/docs/settings).
    Let me know if this helps!
    Cheers,
    Denitsa

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