Newsletter

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by

Michael

Apologies, but I’m having problems with using Groups Newsletter. I’ve checked that cron is running (seems to be) – do you have any further common problems to run through please? Is a GoDaddy CPanel, WordPress install. I’m all up to date and have stripped other plugins to avoid any clash. Documentation on faqs was a bit sparse. I’d really like to start using the plugin to pair up with groups.

Grateful for your help,

Mike

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One response to “Newsletter”

  1. George Avatar
    George

    Hi Mike,

    Based on your description, I would assume that you have issues sending newsletter emails.
    First and most common issue is cron not running at all/properly, therefore this is the first thing to check. If you have a look at our Troubleshooting section, you will find info on how to check cron. Follow the instructions indicated and let me know the results.

    Kind regards,
    George

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