Email Login problem

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by

Paul

Affiliate pages are not functioning properly. I updated the plug-ins on the site a few days ago, and now, when someone signs up to be a NEW affiliate, they get their e-mail confirmation immediately. However, the login information and password that is provided in the e-mail confirmation does not work and does not take the user to the Affiliate page where they can access their information they need to be an affiliate.
When the user signs up, it takes you to the page that says “Please check your e-mail for a confirmation….” at the bottom is says “Click here to login”.
When you “Click here” to login, it takes you to a wordpress login that does not function. It takes you to another login, where the user must sign in again, and that does not work either. PLEASE HELP!

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9 responses to “Email Login problem”

  1. Paul Avatar
    Paul

    Our client said:

    No, the issue is not fixed. I just ran some tests and signed up as an affiliate with a new gmail account. I received my confirmation e-mail right away, however, I was not able to login as an affiliate at all. When I click on the “login” button, it takes me to the login page for wordpress, after I enter my username and password information, it takes me right to the “Members sign in” page for TrainToHunt. So I signed in again, and it just took me back to the WordPress login page.
    None of the sign-in pages for affiliates are functional.
    What should I do to fix this? Is there something that you can do to fix this? Thanks

    1. antonio Avatar
      antonio

      Hi Paul,
      Probably there is a conflict with another plugin or with the theme.
      You could create a test copy of the website, change to the default theme, and disable the not essentials plugins, then try the affiliate registration and enable the plugin one by one to find the conflict.
      Kind Regards,
      Antonio B.

  2. Paul Avatar
    Paul

    I do not see this option,

    Do you mean to set all permissions under Settings > General “Access affiliates” and check all boxes?

    1. antonio Avatar
      antonio

      Hi Paul,
      No, in the WordPress settings.
      http://i68.tinypic.com/29e4u87.png
      Kind Regards,
      Antonio B.

  3. Paul Avatar
    Paul

    I have sent the information. Let me know if you need any other info.

    1. antonio Avatar
      antonio

      Thanks Paul,
      please enable ‘Anyone can register’ in Settings->General to enable the user registration.
      Kind Regards,
      Antonio B.

  4. Paul Avatar
    Paul

    WordPress Version 4.4.1 and Affiliates Enterprise Version 2.13.3 not sure if this is the url you need http://traintohunt.com/become-an-affiliate/

    1. antonio Avatar
      antonio

      Thanks Paul,
      I can not sign up, maybe there is a conflict with another plugin. If you send us dashboard admin access to antonio at itthinx dot com, we’ll have a look at your settings.
      Kind Regards,
      Antonio B.

  5. antonio Avatar
    antonio

    Hi Paul,
    please give us your WordPress and Affiliates version. If you can, give us an url to test it.
    Kind Regards,
    Antonio B.

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