Error importing user

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by

Alessandro

Hi, I have a problem importing users. This is the error:

Error on line 1, is not a valid email address.

Error on line 2, f.nicoletti@123.net is not a valid email address.

Error on line 3, roberto.scarpa@123.it is not a valid email address.

Error on line 4, daniela@123.com is not a valid email address.

(I’ve changed the original domain in 123 for privacy)

I checked 10 times the txt file and it is correct.

Can you help me?

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Comments

2 responses to “Error importing user”

  1. Kento Avatar
    Kento

    Hi Alessandro,

    You have lots of non-printing characters in the test import file you have sent us. Doing $ cat -v Cartel3.txt produces this output (shortened) :

    ??m^@.^@m^@i^@r^@a^@g^@l^@i^@a^@@^@1^@2^@3^@.^@i^@t^@ ^@ ^@m^@i^@c^@h^@e^@l^@e^@ ^@m^@i^@r^@a^@g^@l^@i^@a^@ ^@ ^@ ^@s^@u^@b^@s^@c^@r^@i^@b^@e^@r^@...

    This probably stems from an unwanted conversion that the file has undergone while you have been editing it or transferring it. Please make sure that non of these characters are in there and your import will function properly.

    Cheers

  2. antonio Avatar
    antonio

    Hi Alessandro,
    please give us your WordPress, Groups and Groups Import/export plugins version.
    If you can send us the file to support at itthinx dot com, we’ll test this file (change the domain to 123)
    Kind Regards,
    Antonio B.

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