Some questions

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by

Konstantin

Hello,
I have some questions:
1. Where can I find the login page for the affiliates?
2. I wanted to install the woo commerce integration, but it does not work. There is “an unexpected error..”
3. The coupon for the upgrade to the enterprise version is not working.
Sorry, coupon “…” has already been applied and cannot be used in conjunction with other coupons.

Thanks for your help,
Konstantin

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Comments

6 responses to “Some questions”

  1. Konstantin Avatar
    Konstantin

    I found out that there is a coupon in the cart. this is “Coupon: renewprosingle” and it could not be removed.
    that is the problem of the upgrade.

    1. kento Avatar
      kento

      Hi Konstantin,

      It seems that you have “Affiliates Pro” in your cart for which that coupon would be applied automatically granting a renewal discount. Please remove that product from your cart and add “Affiliates Enterprise” instead.

      Many thanks for using our products and please let us know if that worked.

      Cheers

      1. Konstantin Avatar
        Konstantin

        No, that is also not working!
        Is it possible to send you the $40 via PayPal and get the access to the Enterpris version?
        I need it asap.
        Thanks!

        1. kento Avatar
          kento

          Hi Konstantin,

          Sorry for the inconvenience, this has been corrected and you can now use the normal checkout process.

          Cheers

  2. Konstantin Avatar
    Konstantin

    Hello George,
    thanks for the reply!

    I want to upgrade to the enterprise version asap to modify it. When could I do this and how?

    Can I give you the admin login that you´ll have a look?
    That would be the best and helpful.

    Thanks,
    Konstantin

  3. George Avatar
    George

    Hi Konstantin,

    1. There is a page named Affiliates Area, if it is not created, you can generate it if you go to Affiliates > Settings > Pages and press the Generate button.

    2. Can you provide some more info on this? Enable WP_DEBUG and WP_DEBUG_LOG and then check the contents of debug.log located in wp_content/.

    3. I will report this issue and let you know.

    Kind regards,
    George

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