Commissions beyong level 3 not activated

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by

David

When I setup tier with 5 levels, upon completion of product order in woo, only current affiliate , plus 3 levels of affilates commissions turn accepted, the 4th and fifth remain pending.

When I set to 3 levels, all work fine!

pls rectify!

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3 responses to “Commissions beyong level 3 not activated”

  1. David Avatar
    David

    I have tried increased the memory limit to 256 (verifies with woo get system report) , still experience same problem.

    If I set 3 levels, all fine
    I I set 4 levels, last level left pending
    If I set to 5 levels , last 2 levels left pending.

    1. kento Avatar
      kento

      Hi David,

      Thanks for checking that. Can we please have admin access to the site? Please email access credentials to support at itthinx dot com and make sure to include a link to this topic for our reference.

      Cheers

  2. kento Avatar
    kento

    Hi David,

    The referrals for the downline are synced to order status at the same time. If there are some left that do not update, the only direct issue I can imagine is that your PHP memory limit might be too low. Please check the memory limit and increase it, you can see the current limit under WooCommerce > System Status.

    Cheers

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